Design research.
Understand the people you serve through interviews, observation, surveys, and data. Use what we learn to inform products, services, and experiences.
Better questions and informed decisionsTECHNOLOGY SOLUTIONS & DESIGN RESEARCH
I help people and
organizations understand each other, themselves, the people they serve, their challenges, technology, and new possibilities.each other.
Through design research and practical technology solutions, I help turn questions into insights and ideas into something useful. Together, we can figure out what to build, change, or try next.
Tell me what you’re working onStart with a conversation. We’ll figure out the next step together.
AS FEATURED IN
Select a logo to read the article or interview.
Better questions.Useful tools.A little help getting started.
01 / HOW I CAN HELP
Understand what matters.
Build from there.
Research helps us ask better questions. Practical technology helps us turn what we learn into something useful.
Technology solutions.
Choose and set up tools that fit your goals, budget, and the way you work. Connect systems, simplify processes, and test solutions with the people who use them.
Useful tools and practical implementationWorkshops & guidance.
Bring people together to explore a challenge, make sense of what you’ve learned, or get comfortable with a new tool. Leave with clear next steps.
Shared understanding and a way forward02 / QUESTIONS WE CAN EXPLORE
What are you trying
to figure out?
A research question, a process that gets in the way, or an idea you want to test. Here are a few ways we could approach it.
ONE POSSIBLE APPROACH
A clearer picture of your audience.
01
Start with a question
What do you need to understand about the people you serve?
02
Learn from their experience
Use interviews, observation, or surveys to explore what matters.
03
Turn findings into decisions
Identify patterns and use the evidence to guide your next steps.
Illustrative example. Your project starts with your goals.
03 / A LITTLE ABOUT ME
I help people
understand.
Hi! I’m Josué Cardona. My background spans engineering, mental health, education, and design research.
The thread through all of it is helping people figure things out. I bring that same approach to understanding your audience, making design decisions, and putting technology to work.
More about meA FEW COMMON QUESTIONS
Before we start.
Do I need to know which tools I want?
No. We can start with the problem you’re trying to solve. Research and a closer look at your current process can help us decide what would be useful.
Can we work with tools I already use?
That’s a good place to start. We’ll look at your current tools and subscriptions before deciding whether you need anything else.
How much does it cost?
It depends on the research, implementation, or guidance you need. We’ll discuss the scope and fee before starting. Any software subscription costs should be part of that conversation too.
What if I need research before choosing a solution?
That’s a good reason to start with design research. We can clarify your questions, learn from the people involved, and use the findings to decide what to do next.
LET’S FIGURE IT OUT TOGETHER
What could use
a little help?
For independent consulting, tell me about your project, a question you’re exploring, or something you’d like to make easier.
All of my consulting work with nonprofit organizations is provided exclusively through Undaunted.
Nonprofit projects: contact UndauntedTell me what you’re working on and where you’re stuck.
